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STORE POLICY

CUSTOMER CARE

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At Suiter Italian Menswear, we are committed to providing exceptional service and high-quality menswear. Please review our store policies below to ensure a smooth shopping experience.

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  • If you change your mind within 14 days, you can obtain a refund if you have the original receipt. If you do not have your original receipt, we are happy to exchange your items.

  • Items returned must be in their original sale condition. Unfortunately, we cannot offer a refund or exchange for any items that have been altered, shirts, ties, or accessories for hygiene reasons. We also cannot refund or exchange gift cards. We do not offer refunds on sale items, but we are happy to exchange them for a gift card.

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  • Walk-ins are welcome, but we recommend booking an appointment for alterations, fittings, and styling consultations.

  • To schedule an appointment call or email us

Returns & Exchanges

Appointments & Fittings

Orders & Purchases

  • We do not currently offer online purchases. Orders can be placed via phone or email and collected in-store.

  • Customers can reserve suits before visiting by contacting us.

  • All orders must be collected in-store within the agreed timeframe.

Alterations Policy

  • We offer a 3-working-day turnaround for suit alterations.

  • Express alterations may be available upon request—please contact us for more details.

  • Once an item has been altered, it cannot be returned or exchanged.

Payment Methods

  • Payments must be made in-store at the time of collection. We accept cash, debit/credit cards, and bank transfers.

  • A deposit may be required for reserved suits.

Payment Methods
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